BBC iPlayer is one of the most popular services. However, many users encounter error code 02066 during the transfer process, which is not very appealing. There could be many reasons for this problem, but don’t worry – the fix is simple. Although users are trying to solve it, it comes up quite often, but the actual fix is not known by the masses yet.
If you’re getting error code 02066 on BBC iPlayer, you’re in the right place. We have covered all possible solutions below and we are sure that once you finish reading and try the fixes listed below, your device will be working perfectly again.
What are the possible causes of iPlayer error code 02066?
There can be many reasons behind this error and finding the exact one can be a bit difficult. But most of the times, the error is due to issues like lack of stable internet connection, server related issues, cache and data related issues and software glitches. Problems can occur due to device overload, physical Internet failure, or registration or subscription issues. Leaving all these aside, let’s go straight to all possible solutions to fix the problem.
Clear app cache and data
If you’ve read the possible causes of this error, you should be aware of something called app cache and data. Well, cache and data are nothing but details of personal accounts and user applications stored in internal memory. This helps the app to save all the previous information and login details so that the user does not have to login again and again every time they open the app. Although this is meant for good things, it can sometimes lead to a number of problems where your iPlayer starts giving you errors.
In such cases, you need to manually clear the app’s cache and data. This will restart the app and quickly resolve any data or cache issues. Here’s how to clear the cache and data of your BBC iPlayer service.
- First, open Settings on your Fire TV.
- Now go to the Applications tab.
- Click on “Manage installed programs”. Now select the BBC iPlayer app.
- Now click on Clear Data, Clear Cache. It may ask for confirmation, click Yes to continue.
It’s so easy, isn’t it? After you’ve successfully cleared your app’s data and cache, reopen it to see if the issue is fixed. It would have been fixed by now. If not, you can try the other methods listed below.
Uninstall and reinstall the app
If you tried to clear both cache and data but received error 02066 or 02062; This is probably a software issue. In this case, you will need to uninstall and reinstall the app. Reinstalling it won’t collect any useless data and the app will restart completely. After reinstalling the application, you will need to link your account to the application again, which is not a difficult task. Here’s how you can uninstall and reinstall the app.
Turn on your device and boot it properly. After booting properly, go to Settings app. Now find and open the Applications tab. After opening it, select Manage Installed Programs. Now scroll down and select your app. Click the delete button. You will now need to follow the on-screen instructions to confirm. After following all the on-screen instructions, your app will be uninstalled. You can now install it in seconds, connect your account, and check if it’s up and running.
If you’ve tried this method and are having problems, there’s nothing wrong with the app. The main problem is probably in the system. Read the next step to know how to fix it.
Restarting the Fire TV device
If none of the above steps or methods worked for you, the best thing you can do is to restart your Fire TV device. Restarting the device will remove any leftovers and remove any minor software issues in the system. There are two ways you can restart your device.
For the first method, remove the Fire TV remote and press the OK and Play/Pause buttons simultaneously for 10 seconds. After a while, the logo will appear on your screen and the restart process will begin. For the second method, unplug the power cord or adapter from the power outlet and leave it for at least 10 seconds. After that, plug it back in and turn on the system. You can now open the app and check if the issue is resolved. There is a very good chance that your BBC iPlayer will now be up and running again without any problems.
How to avoid error code 02066 on BBC iPlayer?
After fixing the problem, you may be wondering what you can do to prevent this error code from appearing again. This error is annoying and obviously no one wants to experience it on their device again. There are no brick-and-mortar steps to avoid the problem entirely. Instead, users will need to take precautions to prevent the problem from reoccurring.
Users should only have a stable internet connection. Using an unstable internet connection can cause many problems in the background of the service. In addition, you should try to clean the application data and cache regularly, update the software, limit the number of simultaneous processes, monitor the application performance, check the server status, check the registration and order details, check the HDMI connection, and try to restart the device. , avoid cache overload, and the last resort is a factory reset.
